PSYCHOLOGY OF COMMUNICATION SKILLS IN MEDICAL ACTIVITY

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ISBN: 978-601-382-117-7

The purpose of this manual is to provide, first of all, medical students and medical workers with theoretical knowledge and practical tools for developing communication skills that will help them not only improve the quality of interaction with patients, but also reduce the level of professional stress, prevent emotional burnout and increase satisfaction with their work. The manual examines key aspects of the psychology of communication, such as empathy, active listening, verbal and non-verbal communication, the specifics of communication with different psychotypes of patients, as well as such fundamentally new provisions as the specifics of communication between a doctor and prisoners and prisoners of war in the process of providing medical care. This manual will become a useful resource for medical students, practicing doctors, nurses and other healthcare professionals seeking to improve their communication skills and make their work more effective and humane.

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